The development of verbal, nonverbal and visual communication tools to help information technology professionals work toward becoming more effective communicators will be the focus of a Thursday, June 23, workshop offered by Western Carolina University in Asheville.
Drake Thomas and Angie Flynn-McIver will lead the workshop, “Communication Skills for IT Professionals,” from 9 a.m. to 1 p.m. at WCU’s instructional site at Biltmore Park Town Square.
Thomas, a former healthcare industry chief information officer who now specializes in consulting for professional development and technology education, says he teaches technical professionals about “connecting with people who may not understand the technical aspect of our work so that we can have successful conversations even when we are unable to solve the problem.”
“The ability to communicate ideas and strategies to team members and clients is a critical aspect of anyone’s success,” he said.
Flynn-McIver has spent many years in theater as an actor, director and producer. She and her husband founded North Carolina Stage Company in Asheville, winner of many local, regional and national awards, in 2001. “Actors know how to let go of wanting to control a conversation or a moment, and they simply let it happen,” she said. “This is where the magic of coaching can take place – in the unknown, unplanned space between two people.”